The Design Matters Process


ISO 11064 is a baseline minimum that creates a starting point for control room layout, but no universal standard can account for the unique needs of individual rooms. The process employed by Design Matters begins with multiple 12-hour days on site, observing operator requirements and habits, traffic patterns, interactions, communication and environmental and equipment issues. We also observe shift changes, permitting and/or LOTO process, and control room meetings. All of this information is verified through Time and Motion Studies, decibel level analysis, light level readings, and measurement of fatigue causing elements in the environment.


Our observations are further quantified through operator interviews as well as studies regarding that past, present, and future intentions for the control room in question. This information is combined with our own custom-developed listing of 100 critical elements that must function properly in control room environments. Completion of this analysis creates a very comprehensive picture of the needs of a specific control room.



Findings are submitted in a report containing an organized breakdown of all observations, as well as a comparison to Industry Standards and Best Practices. Design recommendations are included in the report, as well as data and projections to support the assumptions of the design. Final designs take into account current needs as well as possible growth or changes in the foreseeable future.

Range of Services

Our process can be leveraged at many stages of design or renovation, and our individual services can also be utilized as needed for specific applications. We can offer many services including:

  • Conceptual Design
  • Detailed Design
  • Audit / Gap Analysis
  • Fatigue Mitigation
  • Site Evaluation Study
  • Project Coordination
  • Client Representation